Frequently Asked Questions
Can I purchase items for delivery
No. We do not offer delivery or shipping of any kind. All orders placed through the Online Market are automatically scheduled as orders for pick-up.
Can I purchase additional items when I come to pick-up my order at the Market?
No. In an effort to reduce contact points, it will not be possible for us to process any additional transactions day of pick up.
I will be unable to pick up my order at the date listed on my fulfillment email. Can I suspend my order for next week?
We cannot guarantee that the same products will be available next week. Please contact the office directly to learn about receiving a refund. You have until Thursday at 5pm to cancel your order.
I did not come to Market to pick-up my order. Can I get a refund?
All abandoned orders will be donated to the food bank. We can only issue you a refund if you canceled your order before Thursday at 5:00pm. Please contact the Market Office directly if this is the case.
I placed an order after the order deadline, can I pick it up this Saturday?
No. All orders must be placed by Thursday at 5:00pm to be available for pick-up on Saturday. Orders placed after this time will be automatically scheduled for pick-up for the following Saturday.
Are masks required at the Market?
The Olympia Farmers Market is following the directive issued by Thurston County’s Health Officer, Dr. Diane Yu. This states, “all individuals must wear face coverings over their noses and mouths, except when eating or drinking, when they will be at indoor public settings, or outdoor public locations where they cannot maintain distancing of approximately six feet from another individual who does not share their household.” You can read the official directive here: https://www.thurstoncountywa.gov/phss/phssdocuments/ThurstonCOVID-19FAQsFaceCoveringsFinal6-8-20.pdf
What should I bring with me?
Bring your order number and last name. There is no need to bring any form of currency. There will be no opportunities for additional sales on the day of pick-up.
When I arrive at the Market where do I go?
If you are traveling by car, park in the lot behind the Market building. The pick-up location is North end of the Market under the stage pavilion. Please tell staff your last name and order number confirmation. Staff will confirm your order number and give you your bags.
Can the Market accommodate curbside pick-up?
Please contact the Market Office before placing your order if you are interested in curbside pick up… https://www.olympiafarmersmarket.com/contact
Is the Market offering delivery?
At this time we cannot accommodate delivery. This service is for pick-up only. No delivery or shipping.